Terms of service

Effective Date: 02/11/2026

Welcome to House of Kayura.

These Terms & Conditions govern your access to and use of the House of Kayura website and your purchase of products through our online store.

By using our website or placing an order, you acknowledge that you have read and understood these Terms & Conditions and the policies linked from this website.

About House of Kayura

House of Kayura is a fashion brand offering sarees, contemporary kurtas, co-ord sets and other fashion products.

Legal Business Name: Kayura Enterprises
Brand Name: House of Kayura
Registered/Business Address: 40/2, 1st floor, Nagarbhavi main road, Govindarajnagar, Bengaluru - 560040
Phone: 96201 35779
Email: Info@houseofkayura.com
GSTIN: 29DZUPK1139Q1ZC

Website Use

You agree to use the website only for lawful purposes.

You must not:

Misuse the website
Attempt unauthorized access
Introduce malicious code
Copy or reproduce website content without permission
Use our website for fraudulent transactions
Interfere with the website's operation

Product Information

We make reasonable efforts to ensure that product descriptions, photographs, measurements, prices and other product information are accurate.

Minor variations may occur due to photography, screen displays, manufacturing processes and the nature of handcrafted or textile products.

Product Images

Product photographs are intended to represent the product as accurately as reasonably possible.

Styling accessories, jewellery, footwear, props or other items visible in photographs may not be included unless expressly stated in the product description.

Orders

Placing an order constitutes a request to purchase the selected product.

An order is accepted when House of Kayura confirms the order and/or processes it for fulfilment.

We reserve the right to decline or cancel an order where permitted by applicable law.

Pricing

Prices are displayed in INR unless otherwise stated.

Applicable taxes and shipping charges will be displayed at the relevant stage of purchase.

House of Kayura reserves the right to correct accidental errors in pricing or product information.

Payments

Customers may use the payment methods made available through the website.

Payments may be processed through third-party payment service providers.

Customers should not share payment passwords, OTPs, CVVs or other confidential payment information with House of Kayura personnel or any third party.

Shipping

Orders are shipped according to our Shipping & Delivery Policy.

Estimated delivery timelines are not guaranteed dates unless expressly stated otherwise.

Returns, Exchanges & Refunds

Returns, exchanges and refunds are governed by our Returns & Exchanges Policy and Refund Policy.

Intellectual Property

All House of Kayura branding, logos, product photographs, graphics, text, videos, designs, website content and other original materials are owned by or licensed to House of Kayura unless otherwise stated.

No part of the website may be copied, reproduced, modified, published, distributed or commercially exploited without prior written permission.

Customer Reviews & Content

Customers may voluntarily submit reviews, feedback, photographs or other content.

Customers should ensure that submitted content does not violate another person's privacy, intellectual-property rights or applicable law.

House of Kayura will not knowingly represent fabricated reviews as genuine customer reviews.

Promotions

Promotional campaigns may have separate terms.

Where there is a conflict between promotional terms and these Terms & Conditions, the specific promotional terms will apply to that promotion to the extent permitted by law.

Third-Party Services

The website may use third-party services including:

Payment gateways
Courier/logistics providers
Analytics providers
Email services
SMS services
WhatsApp/business communication services
Website hosting providers

Use of such services may also be subject to the respective provider's terms and policies.

Personal Information

Customer information will be handled according to our Privacy Policy and applicable data-protection requirements.

Fraud Prevention

House of Kayura may take reasonable steps to verify transactions and prevent fraud.

Orders may be cancelled or held for verification where there are reasonable concerns regarding unauthorized or fraudulent activity, subject to applicable law.

Limitation of Liability

To the extent permitted by applicable law, House of Kayura will not be responsible for indirect losses arising from circumstances outside our reasonable control.

Nothing in these Terms & Conditions excludes or limits rights or remedies that cannot legally be excluded.

Force Majeure

House of Kayura will not be responsible for delays or failure to perform obligations caused by events beyond reasonable control, including natural disasters, severe weather, government restrictions, strikes, transport disruptions, internet/network failures or other extraordinary circumstances.

Governing Law

These Terms & Conditions are governed by the laws applicable in India.

Subject to applicable consumer-protection laws and the jurisdiction of competent consumer authorities, disputes may be subject to the jurisdiction of the competent courts/authorities at Bengaluru, Karnataka.